FAQs

Do you accept returns?

I don’t have a return policy in place because I’m so hopeful and confident you’re going to love Louie the Chicken and your new card as much as I loved creating it. However, if there is something wrong I ask that you please use the contact page and reach out and I am happy to look into it.

Why is there not a tracking number when my order ships out?

Crafted on Canvas is a small business. I am so grateful to be a part of this platform. I hope to bring the best shipping prices and right now in order to do this that means a tracking number is not included with orders. Louie the Chicken has safely “flown” and arrived to every home he needs to go and as we continue to grow shipping options will grow too. Thank you for supporting Crafted on Canvas. Please reach out with any questions you have,